Last Updated: 11/3/2017
Information We Collect
Traffic Data. As is true of most websites, we automatically collect certain information when you visit our Website. This information includes: (i) IP addresses, (ii) domain servers, (iii) types of computers accessing the Website, (iv) types of web browsers used to access the Website, (v) referring/exit pages, (vi) data about usage patterns throughout the Website (e.g., click rates on different links, etc.). Information of this type (“Traffic Data”) is anonymous information that does not personally identify you but is helpful for us to improve the business performance and user experience of the Website.
Personal Information. In order for you to make and receive payments through the Website, register with the Website, purchase tickets or registrations through the Website, or take certain other actions on the Website (e.g., contacting us through forms, etc.) we require you to provide us with information that personally identifies you (“Personal Information”). Personal Information includes the following types of data:
Contact data such as name, mailing address, and e-mail address, and GVNG user-name, account number, and password
Financial data such as your account or credit card number
Demographic data such as your zip code, and age
Company data such as your business name, size, and business type
Activity Data data as your nonprofit program’s donation history, fundraising history, events attended, payments to third-party vendors that further your exempt purpose, etc.
How We Collect Data
The Website also contains web beacons, which are electronic images that are used along with cookies to compile statistics so we can analyze how the Website is being used. Our e-mails may also contain web beacons so we can track how many people open the message or click on links within the message. This information helps us improve our communication and marketing efforts.
We use a third party to gather information on how you and others are using the Website. By using this service we are able (for example) to see how many people visited a given page or clicked on a given link. This information helps us optimize the performance of the Website. Your browser likely contains controls for deleting or disabling cookies; however, your experience on the Website may be impacted if cookies are disabled.
Confidentiality of Personal Information
How We Use Your Personal Information
We use your information in a variety of ways to help us run the Website. Here are some of the ways we use your information:
To send you and your donors receipts
To send you updates about the Website
To send you updates about activity on the Website related to you
To send newsletters
To administer your account
To respond to customer service inquiries
To send marketing materials
To improve our Website and marketing efforts
How Email Communications Work
We send out various emails to people and entities who interact with the Website, such as emails about new blog posts, programs, educational opportunities, special events, or promotions (“Email Newsletters”). Individuals and entities that register with the Website will automatically be subscribed to receive certain Email Newsletters.
Email Newsletters contain an unsubscribe option that you can follow at any point if you wish to stop receiving some, or all, Email Newsletters. If you have received our Email Newsletters mistakenly, or wish to stop receiving them, you can also contact us at email@example.com and we will remove you from our list.
The Website also sends various outreach emails (“Nonprofit Emails”). Unless such Nonprofit Emails are excepted as part of an ongoing contractual relationship, or otherwise, by CANSPAM, they will contain an unsubscribe link.
Access To Your Credit Card Number
Who Can Access Your Personal Information (Except for Credit Card Information)
We share your Personal information with other entities that assist us in performing core services (such as hosting, data storage, and security) related to the operation of the Website. These partners only use your Personal Information to perform these core services, which are necessary for the orderly operation of the Website.
Any nonprofit your nonprofit program makes a grant or payment to, and any individual or entity you receive a donation from or make a payment to, through the Website will have access to your Personal Information (except for your credit card number); note that making a donation “anonymous” only hides your donation from public activity feeds, not the underlying charitable beneficiary.
When you make a transaction through the Website, we or our affiliates automatically index it for you in an individual profile specific to you or your entity. That information remains hidden from the public. If you activate your profile, then you will be able to see your profile when you are logged in. The information in your profile remains inaccessible to the public after you activate it; in order to prevent unauthorized access to your profile, you should not share your login information with other people.
Any webpage created on the Website is not private. In addition, all information you post on on the Website can be accessed by other people. You should exercise caution when deciding to share information on the Website. We cannot control who accesses shared information or how other parties will use that information.
Updating or Correcting Personal Information
If you know, or suspect, that your credit card, user name, or password has been lost, stolen, or used without your authorization you need to contact us immediately (firstname.lastname@example.org). Upon notification, we will take reasonable steps to mitigate any damage that may have been caused. You are responsible for the safety and security of your user name and password. You should logout after each session you have with the Website and you shouldn’t share this information.
The Website is for a general audience and is not targeted towards children. Young persons under 18 years of age are prohibited from using the Website per our Terms of Service. If your child has used the Website and submitted Personal Information to us, please contact us and we will endeavor to remove that information from the Website and our database.